Privacy Policy
PRIVACY POLICY
Last Updated: May 8, 2023
INTRODUCTION
Varup Digital Solutions Private Limited (“VDS” “Company,” “we,” “our” or “us”) is committed to protecting your privacy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of the information of Users, business entities and wholesale customers/users on https://crossingfashion.io (the "Site"), its subdomains and from our customers/users during the provision of our online and mobile services (collectively, our “Service”). We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your "Account"); (ii) your use of the Services generally; and (iii) from third party websites and services. When you use the Services, you are consenting to the collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction and other uses of your information as described in this Privacy Policy.
PRINCIPLES OF OUR PRIVACY POLICY
VDS does not rent or sell your Personal Information. We don't share your Personal Information with anyone except to comply with the law, to provide a service you have requested, to protect our rights, or as provided in this Privacy Policy. We don't store Personal Information on our servers unless required for the on-going operation of one of our Services.
WHAT THIS PRIVACY POLICY COVERS
This Privacy Policy covers the treatment of personally identifiable information ("Personal Information") gathered when you are using or accessing the Services. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third-party websites, services and applications ("Third Party Services") that you elect to access through the Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.
How We Collect and Use Information
We collect your personal information in order to provide you with a personalized, useful and efficient experience. The categories of information we collect can include:
Information that you provide to us. We collect information that you provide to us when you set up an account with us, use our Service, or communicate with us. For example, we may request your personal information (e.g., name, postal address, email address, DOB, telephone number, credit/debit card number, security code) or your applicable business information (e.g., images, videos, written content and any other content for creation of virtual showroom, collections, seller profile page, product) when you register for an account or purchase our Service. We may also collect any communications that you exchange with us, as well as any information you provide if you take part in any interactive features of the Service (e.g., promotions, surveys, etc.). We collect information you may provide when providing content or commentary to our Service in the form of blog posts, comments, product reviews, seller reviews and the like, which may be published on our site and viewable by the public.
USER CONTENT. Some features of the Services allow you to provide content to the Services, such as images, videos, written content and any other content for the creation of virtual showroom, collections, seller profile page, products, written comments and more. All content submitted by you to the Services may be retained by us indefinitely, even after you terminate your account, unless the content contains Personal Information, in which case you can request that the content be provided to you and/or deleted. We may continue to disclose such content to third parties in a manner that does not reveal Personal Information, as described in this Privacy Policy.
Information we receive from social networking sites. When you interact with our Service through various social media, such as when you login through Facebook, or share Company content on Facebook, Twitter, Pinterest, Instagram or other sites, we may receive information from the social network including your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our websites or Service.
Information from other sources. We may obtain information from other sources, such as third-party information providers, or through mergers and acquisitions, and combine this with information previously collected. In these cases, our Privacy Policy governs the handling of the combined personal information.
We use this information to operate, maintain, improve and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you. We may also send you Service-related emails or messages (e.g., account verification, purchase confirmation, changes or updates to features of the Service, technical and security notices). Similarly, if you provide information to us through our online contact form or if you email us, we collect the information you provide (e.g., name, telephone number, email address) so that we can respond to you.
IP ADDRESS INFORMATION AND OTHER INFORMATION COLLECTED AUTOMATICALLY
VDS may receive and record information on our server logs from your browser, including your IP address, cookie, and the page you request in order to operate the Services. VDS may use analytic tools or services to view aggregate statistics about the usage of the Services. Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you, your Account or your web browser. IP Addresses are automatically reported by your browser each time you view a web page. IP addresses may be used for various purposes, including: To diagnose or service technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP. To tailor advertising based on geographic area or other information derived from your IP address. Aggregate information derived from IP addresses may also be reported to advertisers. To estimate the total number of users visiting the Services from specific geographical regions.
COOKIES
We, and/or our third-party partners, automatically collect certain types of usage information when you visit our websites, read our emails, or otherwise engage with us or our Service. We typically collect this information through a variety of tracking technologies, including cookies and similar technology (collectively, “tracking technologies”).
We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as a total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our service.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the websites, as some features and services on our websites may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies.
This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third-party websites to which a link points may set cookies on your computer.
INFORMATION SHARING AND DISCLOSURE
When you access or use the Services, we collect, use, share, and otherwise process your personal information as described in this Privacy Policy. We process your personal information when you have given consent to the processing and when the processing is necessary:
- For us to provide the Services to you.
- For compliance with a legal obligation.
- To protect the vital interests of yourself or others.
- In the public interest.
- For the purposes of our legitimate interests or those of a third party.
We may share your personal information with other users of the Service, and with third parties with whom you communicate or transact with on the Service. We may share your personal information with third-party service providers or business partners who help us deliver or improve our service or who perform services on our behalf, such as identifying and serving targeted advertisements, processing payments, sending postal mail, providing back-office services, or measuring site traffic. Some of your activity on and through the Services is public by default. This may include but is not limited to, content you have posted publicly on the Site or otherwise through the Services, such as on message boards, in reviews and discussion areas, and within your public profile page. Such content becomes publicly available and can be collected and used by others. Registered users may have some of this public information associated with their Accounts. Unregistered users will not have this association, but information concerning their use of the Services (such as what pages they have visited) may be tracked anonymously through the use of cookies and stored by us. If you post Personal Information online in a way that is accessible to the public, you may receive unsolicited messages from other parties in return. We do not rent or sell your Personal Information.
Please also remember that if you choose to provide Personal Information and/or business information using certain public features of the Services such as but not limited to Virtual showroom, collections, product page, seller profile page etc, then that information may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We, therefore, urge you to think carefully about including any specific information you may deem private and/or confidential in the content that you create or information that you submit to us.
User profile information including your username and other information you enter may be displayed to other users to facilitate user interaction within the Services.
We may use your email address without further consent for or administrative purposes (such as notifying you of major Site changes, alerting you to messages from other members of the Services, or for customer service purposes). We use both your Personal Information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Site and to create new features, functionality, and services by storing, tracking, and analyzing user preferences and trends.
We may share or disclose your personal information if we determine, in our sole discretion, that we are required to do so under applicable law or regulatory requirements, or if we reasonably believe disclosure is necessary to prevent harm or financial loss, or in connection with preventing fraud or illegal activity, and/or to enforce our Terms and Conditions.
We will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the Site before information about you is transferred and becomes subject to a different privacy policy. In the event that we are acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your Personal Information is treated, transferred, or used.
We may share demographic information with our business partners. No Personal Information will ever be used without your permission when sharing such demographic information (i.e. we will ask you for a quote or testimonial).
We may contract with various third parties who help us provide and maintain the Site or the Services (our “Vendors”). We may need to share Personal Information with our Vendors in order to provide products or services to you. You hereby consent to our sharing of Personal Information with our Vendors. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purposes of providing the services in question. We cannot, however, guarantee that such third parties will not disclose our Personal Information and will not be liable for any unauthorized use or disclosure by any third party.
SELLER’S DATA
In providing our Service, sellers or we on behalf of the seller may upload data to our website, which may include personal information. Sellers may upload product information, product images, product technical details, other business information of the seller, other content and images and/or data about customers (Buyers) of these sellers. All of which we call as “Seller’s Data”. Seller’s Data is owned by the seller and it is the seller’s responsibility to ensure that the data they provide is owned by them and is free of any royalties.
As a service provider, we collect and process Seller's Data on behalf of the sellers, in accordance with our agreements and Terms & Conditions. We may publicly display this data as part of our services, which includes images, videos, written content, and other relevant information, for display on virtual showrooms, collections, seller profile pages, and product pages.
CONTROL OVER INFORMATION AND ACCOUNT
From time to time, we may send you emails regarding updates to our websites, products or services, notices about our organization, or information about products/services we offer (or promotional offers from third parties) that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” from your My Account. Note that you cannot unsubscribe from certain Service-related email communications (e.g., account verification, confirmations of transactions, etc.
You have the ability to modify or delete your Account at any time. You can edit and change other Account information at any time. You can delete your Account at any time from your Account page; however, please note that your identification and contact information may remain in our records for some period. If you have any questions about modifying or updating any information in your account, please contact us at the email or postal address provided below.
With regards to any business or any other information, which you wish to remove from the website, you may contact us and we will remove the same.
DATA SECURITY
Your Account information is password-protected. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Information. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised. It is highly recommended that you change your password at regular intervals. Also, users should not share their login credentials with any other users to ensure the safety of their personal and business information.
The company’s obligations with respect to Customer/user Data are defined in our agreements with our customers and are not included in this Privacy Policy. Each customer/user will remain responsible for the privacy and security of the Customer Data that it collects and processes and for compliance with applicable data protection laws that may apply to the collection, processing and disclosure of Customer Data through the Service.
WHAT INFORMATION OF MINE CAN I ACCESS?
If you are a registered user, you can access information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this Privacy Policy from time to time in our sole discretion. We will post the “last modified” date at the top of this page. Please check back often for any updates. Your continued use of our website or services after any change in this Privacy Policy will constitute your acceptance of such change.
WHAT IF I HAVE QUESTIONS OR CONCERNS?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to tech@crossingfashion.io. We will make every effort to resolve your concerns.